Launched in 2015 the iFHP has created various Expert Panels, based on a “think-tank” format to bring together subject matter experts from our member organisations. These Panels focus on critical issues where members are able to work collaboratively sharing best practice, learn from each other and devise common solutions. Each Panel is comprised of between 10 – 18 members, meeting face to face and through regular virtual updates. Current Expert Panels include:
Examples of collaborative working initiatives from these Panels include horizon scanning of the pipeline of new drugs and guidelines for Robotic Surgery.
Many insurers today are working to increasingly tight margins, focusing on payment integrity with fraud as an area of growing importance. Issues range from fraud with intent to deceive, claims not accurately billed or even required, to simple errors from complex and disconnected payment and billing systems.
The last meeting included sharing information between members on the levels of fraud, use of internet and social media for detection, and discussions on strategies of how best to manage and implement anti fraud measures internally.
The use of mobile and wireless devices to improve patient outcomes, healthcare services and gather relevant data is now moving into the mainstream of customer engagement.
How will health insurers harness this potential to improve patient outcomes, gather customer insights, elevate brand exposure and gain a clearer understanding of this potential in a huge market place for such services?
Currently, a plethora of ideas and innovation is developing around the use of mHealth & Big Data in our market. The Panel’s aim is to bring together the expertise of our members to better understand this revolution.